January 4, 2013 (5 Stars)
“Family Friendly Property” Wonderful customer service from the Albe and Jeremy. Very clean rooms, thanks to Maria in Housekeeping. Our family will stay again when we ride the Polar Express next Christmas. My husband and I recommend other families to stay here when in town. The pizza party was a fun send off that really set the mood for the Polar Express. The pizza party also gave us time to visit with other families. The prize for one lucky family was a sweet gesture. Able was very kind to cook breakfast and did so with a smile. Jeremy was great with treating you like family. Very family friendly staff and promotions. Jermey shared an inspiring story of the owner updating the property himself. The owner was visible during our stay but never greeted us. We typicaly stay where we can receive Hilton Honnors points but the trip advisor reviews tugged at the heart strings. If you keep in mind you are staying at a motel not a hotel you will not be disappointed.
December 28, 2012 (5 Stars)
“GREAT HOTEL” My family and I decided to take a trip to Palestine for the Polar Express. We have never been to Palestine before and really didn't know where to stay. I found the Express Inn and Suites on the Polar Express website and booked the room. The price of the room was great and when we arrived the gentleman working the counter was Jeremy. He always had a smile on his face and was very nice and friendly. Our room was fabulous it had all the amenities we needed. They also threw a pizza party for all of the Polar Express riders. My kids had a blast and so did I. I will most definitely stay here again and would urge anyone else this is looking for a great room and at a great price to stay at the Express Inn and Suites.
December 9, 2012 (4 Stars)
“Polar Express Experience” We had a great weekend in Palestine riding the Polar Express. We stayed at the Express Inn and Suites and do not regret our choice of hotel. They had a pizza pajama party that was included with price of the stay and a nice hot breakfast was included as well. The place was very clean and the value can not be beat. Jeremy was very helpful as well. I highly recommend staying here and riding the Polar Express. Room Tip: Not a bad room in the place.
December 7, 2012 (5 Stars)
“Not "just" a bargain!” This is not just the bargain motel for the Palestine area. I am a traveling salesman, so I have stayed in most. The Express Inn is clean, comfortable, maintained, and has friendly employees.
Rooms have coffee maker, fridge, microwave, decent TV and channel selection, and large desk (important to me). Carpet is fairly new and very clean. Quiet rooms with soft comforters and sheets that FIT on the bed.
You will have to pay close to double the money to get one nicer in this town. It is my new regular place to stay when I come to Palestine, TX.
March 3, 2013
A great value! (Expedia.com) Immaculately clean, quiet room, professional staff and a hot breakfast. All at a very reasonable price.
December 3, 2012
Loved it!! (Hotels.com) We stayed here to go see the polar express.. their were 4 adults and 4 children. We adjoining rooms, which turned out nice. The hotel staff was super friendly. They served our kiddos FREE pizza and cookies before their train ride. The rooms were very clean. The beds were super comfy but were doubles.. so they were a little small. But the price was great!! And more than worth it. We we're only 5 miles from tx state railroad. I would definitely stay here again!! :)